ChatBot.com (by LiveChat Inc.) is a customer service platform combining live chat, helpdesk, and AI-powered conversation flows. Its AI handles a set number of resolutions per month (10 on Essential, 200 on Growth) and uses a visual flow builder for conversation paths. saavos is a RAG chatbot that trains directly on your website content — paste a URL, it learns your docs, it answers visitor questions. ChatBot.com targets support teams with agents; saavos targets solo founders who want a trained bot with no ongoing flow maintenance.
ChatBot.com has two main plans as of June 2026: Essential at $25/user/month (1 AI agent, 10 AI resolutions/month, 3 workflows) and Growth at $99/user/month (10 AI agents, 200 AI resolutions/month, 10 workflows). Extra AI resolutions cost $49.50 per 50-pack. There is no no-card preview — a 14-day trial is available. Enterprise pricing is custom. Pricing confirmed from chatbot.com/pricing, 2026-05-19.
For most solo founders at $0–$1k MRR, no. The Essential tier's 10 AI resolutions per month is not enough for meaningful support deflection on a live website. The Growth tier at $99/user/month is 5x the cost of saavos Solo ($9/month) for 200 resolutions vs 1,000 messages. ChatBot.com is built for support teams with live agents; a solo founder running website FAQ deflection gets better economics from a RAG-based tool.
An AI resolution is a complete conversation that the chatbot handled without a human taking over. One resolution can contain many messages — a visitor asking five questions in one session generates one resolution, not five. A message-based platform counts each user question and bot reply as one message. Resolution-based pricing appears cheaper at first glance; it can be significantly more expensive per interaction if your visitors ask multiple questions per session.
No no-card preview. ChatBot.com offers a 14-day trial with no credit card required. After the trial, the minimum is $25/user/month. saavos, Chatbase, and FastBots all have evaluation paths (capped at dashboard preview) that do not expire after two weeks.
For founders who need a trained chatbot on their website without flow building or per-resolution billing: saavos ($9/month, 1,000 messages, frontier Claude), Chatbase ($32/month annual, 500 credits, multi-model and Notion sync), or FastBots ($39/month, 2,000 messages, includes WhatsApp/Instagram). All three train on your actual website content, embed via a script tag, and have no-card previews for testing. None require flow builders or support-team infrastructure.
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