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No. saavos is a docs-trained AI chatbot — it answers questions from your content automatically, 24/7. When the bot cannot answer or a visitor asks to speak with a person, it routes them to wherever you configure: a support email, a calendar link, or a help-desk URL. There is no operator inbox, no agent queue, no mobile app for answering chats in real time. If you need live agents, Crisp ($25/month) or Intercom are the right tools.
No. saavos is flat-rate: Free ($0/month), Starter ($19/month), Pro ($49/month), Business ($199/month). Resolve 5 support conversations a month or 5,000 — the price does not change. Intercom Fin charges roughly $0.99 per resolution; Tidio Lyro offers a per-resolution Premium tier. saavos does not bill per conversation. Predictable costs are a design decision, not a pricing strategy gap.
Not in the current version. saavos answers questions from your docs — it does not take actions in external systems. No Calendly booking, no Stripe refunds, no CRM writes. This is sometimes called "agentic actions" or "AI Actions" in category jargon. Chatbase offers AI Actions from $32/month if you need that today. saavos is a read-only bot; agentic features are on the roadmap but not live.
Solo founders and 1–2 person teams with a docs-heavy product who want visitor questions answered automatically without hiring support staff or managing a chat queue. The typical customer: building a SaaS product, a consulting landing page, or a course site; has a FAQ or help page visitors keep ignoring; wants the repeat questions handled at 2am without intervention. If you have a dedicated support team needing shared inboxes and SLA dashboards, saavos is the wrong tool.
Builds tools for solopreneurs and small SaaS teams who don't have an afternoon to spare.
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