May 13, 2026
Voice mode in the embed widget
Visitors can now speak instead of typing — mic icon for input, speaker icon for responses. Works in Chrome, Edge, and Safari. Paid feature; flip the toggle in bot settings.
Voice mode is live in the embed widget. Visitors can speak instead of typing — a mic icon captures input, a speaker icon reads responses aloud. The whole flow runs in the browser via the Web Speech API; nothing routes through our servers.
- *Browser support:** Chrome, Edge, and Safari work out of the box. Firefox doesn't expose the SpeechRecognition API, so the mic icon stays hidden there — no broken UI, just no mic.
- *Paid feature.** Voice input/output is gated to the A2 plan and above. Flip the toggle in your bot's Settings → Voice tab. Comes on by default if you're already on a paid tier; new paid signups see it enabled.
Commit: 799534f